Fuel vouchers

If you're struggling with energy costs, we might be able to help you get a fuel voucher funded by the Household Support Fund.

Fuel vouchers are available for Eastleigh Borough residents spending more than 10% of their income (after housing costs are taken off) on their electricity and gas.

Contact us at fuelvouchers@caeastleigh.org to find out more about the process, or see our Get Advice page for more details on how to get in touch with us.

Popular questions:

How does a fuel voucher work?

For those on credit meters, we can apply it directly to your account with your energy supplier.

For those on pre-payment meters, you receive codes that you can use at:

• a shop signed up to PayPoint - find a shop near you on the PayPoint website

• a Post Office or shop signed up to Payzone - find a Post Office or shop near you on the Payzone website

For those using oil, this is funded through the Crisis and Resilience Fund - contact us for more information if this applies to you.

What information do I need to provide?

We need to see:

• photo ID (if you don't have any, we can look at alternatives)

• details of your income - benefit claims, pensions, wages, etc.

• details of your energy use such as bills, statements or screenshots of apps

• details about your energy supplier(s)

• information about your household circumstances

Get in touch at fuelvouchers@caeastleigh.org to find out more.

Please bear in mind that once the application has been submitted to the funder, this can take 5-7 working days to process.