Give feedback

Your feedback is really important to us.

Whether your experience with us has been a positive or a negative one, we'd like to hear about it.

Your data in this form is encrypted before being sent, so is safe when travelling across the internet.

What are your details?

What is your feedback?

Can we contact you by email?

Can we contact you by phone or video call?

Secret word

If we contact you by phone, you can choose a secret word for us to say so that you know you're speaking to Citizens Advice Eastleigh.

Improving our service by collecting feedback

Listening to your feedback is crucial to helping Citizens Advice Eastleigh improve our service.

With your permission, we might share your contact details with a trusted research organisation. They would use your details to get in touch and ask you some questions on our behalf.

Your shared contact information will not be used for any other purpose.

Can we share your contact details to collect your feedback?

Storing and processing your information

Our team needs your consent to store and process the information you've provided on this form. This allows us to contact you and point you to the right service.

Your consent also covers our use of any "special category" data you've included about yourself. Some examples of this data includes:

  • Health.
  • Ethnicity.
  • Legal status.
  • Trade union membership.
  • Sexual orientation.
  • Political opinions.

Our privacy notice explains what we do with your information, and how you can withdraw your consent for us to store information about you at any time.

Do you consent to us processing your personal details to contact you?

Thanks for your message

Our team will contact you within four working days.

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If the problem persists, you can email our team directly instead.

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