Session Supervisor
Role description
To provide advice session supervision in our Eastleigh office as well as remote supervision of those in our outreach venues.
Work to include waiting room management, adviser support and case checking in order to meet standards of service delivery.
Desirable skills and experience
We are seeking someone with a minimum of 2 years experience of Citizens Advice or a similar advice giving organisation and who has experience of supporting other workers to advise the public.
This post would suit an existing Advice Session Supervisor or an experienced generalist adviser who is seeking to progress.
Supporting documents
How to apply
You will need to download our job application form and return a completed copy to our CEO.
Applications can be received by email, or posted for the attention of Annabella Crawford:
Citizens Advice Eastleigh,
101 Leigh Road,
Eastleigh,
Hampshire,
SO50 9DR
Appication deadline
Applications must be received before 31st March 2024.